Shipping policy
Processing Time All orders are processed within 1-3 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Shipping Times We ship internationally from our supplier warehouses. Estimated delivery times are:
- United States: 7-20 business days
- International: 14-30 business days
Please note that delivery times may vary due to customs processing, carrier delays, or high-demand periods.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3-5 days for tracking information to update.
Customs & Duties International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Lost or Delayed Orders If your order hasn't arrived within 30 days of your shipping confirmation, please contact us at hello@thebeautyvaultshop.com and we'll resolve it promptly.